Last Updated: May 8, 2025
Introduction to Our Privacy Policy
Welcome to Teklo Space. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected to Teklo Space.
As a leader in space technology innovation, we believe that transparency is essential in building trust. This Privacy Policy is designed to help you understand our practices regarding your personal data while you explore our content related to Earth Observation Systems, Space Communications Infrastructure, or any other services we offer.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
What Information Do We Collect?
Personal Information
When you visit our space technology platform, we may collect several types of information:
- Contact Information: Name, email address, and phone number when you register for an account, subscribe to our newsletters, or participate in our Innovation Program.
- Account Information: Username, password, and profile information when you create an account to access our resources or services.
- Business Information: Company name, job title, and industry when you request information about our Spacecraft Components or other solutions.
- Transaction Data: Payment details, billing address, and purchase history if you purchase products or services from us.
- Communication Data: Records of your interactions with us, including emails, support requests, and feedback regarding our space technology solutions.
Automatically Collected Information
As described by CookieYes, websites typically collect certain technical information automatically. When you visit Teklo Space, we may collect:
- Device Information: Browser type, operating system, device type, and system configuration.
- Usage Data: IP addresses, browsing patterns, pages viewed (such as our Orbital Manufacturing content), time spent on pages, and features used.
- Location Information: General geographic location based on IP address or more precise location if you grant permission.
- Referral Information: How you found our website, including search terms and referring websites.
Information from Third Parties
- Social Media Data: Information shared when you connect social media accounts to our services.
- Analytics Partners: Data from analytics providers to help us understand how you interact with our space technology content.
- Business Partners: Information provided by our partners when you express interest in our services through them.
How Do We Collect Your Information?
We collect information through several methods:
Direct Interactions
- When you fill out forms on our website
- When you create an account or subscribe to our newsletter
- When you purchase our products or services
- When you contact us directly
- When you participate in surveys or provide feedback
- When you register for webinars or events related to our Space Data Analytics
Automated Technologies
- Cookies and similar tracking technologies
- Server logs and usage data
- Analytics tools and services
- Social media plugins and interfaces
Third-Party Sources
- Business partners and service providers
- Publicly available sources
- Social media platforms when you interact with our content
- Industry databases and information services
How Do We Use Your Information?
Providing and Improving Our Services
- Delivering space technology information, products, and services you request
- Personalizing your experience with content related to your interests
- Processing transactions and fulfilling orders
- Developing new features and improving existing ones
- Understanding user preferences for different types of space technology solutions
Communication
- Sending you information about space technology innovations and trends
- Delivering newsletters and marketing communications (with your consent)
- Responding to your inquiries about our services
- Notifying you about changes to our policies or services
Business Operations
- Analyzing usage patterns to enhance user experience
- Maintaining and improving our website and services
- Managing our relationship with you
- Conducting research and development
- Protecting our legal rights and preventing fraud
Legal Compliance
- Complying with applicable laws and regulations
- Responding to legal requests and preventing harm
- Enforcing our Terms of Service
- Protecting the rights, property, or safety of Teklo Space, our users, or others
Legal Basis for Processing Your Information
Under applicable laws such as the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal information:
- Consent: When you have given us explicit permission to process your data for specific purposes
- Contractual Necessity: When processing is necessary to fulfill our contractual obligations to you
- Legitimate Interests: When processing is in our legitimate business interests and not overridden by your rights
- Legal Obligation: When processing is necessary to comply with our legal obligations
How Is Your Information Stored and Protected?
Teklo Space takes data security seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Encryption: We use industry-standard encryption technologies to protect data transmission and storage.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Regular Audits: We conduct periodic security assessments and vulnerability testing.
- Employee Training: Our team receives regular training on data protection best practices.
- Physical Safeguards: We maintain physical security measures at our facilities to protect digital and non-digital information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When determining retention periods, we consider:
- The amount, nature, and sensitivity of the data
- Potential risks of unauthorized access
- The purposes for which we process the data
- Legal requirements and business needs
How Do We Share Your Information?
Service Providers
We share information with trusted third parties who assist us in operating our website, conducting business, and servicing you, as long as those parties agree to keep this information confidential. These include:
- Cloud hosting providers
- Payment processors
- Email service providers
- Analytics companies
- Customer relationship management systems
- Marketing and advertising partners
Business Transfers
If Teklo Space is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information in response to:
- Legal processes such as court orders or subpoenas
- Enforcement of our policies
- Protection of our rights, privacy, safety, or property
- Protection against legal liability
- National security or law enforcement requirements
Cookies and Tracking Technologies
What Are Cookies?
As explained by AllAboutCookies.org, cookies are small files stored on your device that help websites remember user preferences and behavior. We use cookies to enhance your experience with our space technology content.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality.
- Preference Cookies: Remember your settings and preferences.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Marketing Cookies: Used to deliver relevant space technology advertisements.
- Social Media Cookies: Enable sharing features and functionality.
Your Cookie Choices
You can control cookies through your browser settings. You can also manage your preferences through our cookie consent tool when you first visit our website. For detailed information about our use of cookies, please visit our Cookie Policy.
Your Privacy Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
Access and Control
You can access, update, or delete your personal information through your account settings. You may also:
- Request access to the personal information we have about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to our processing of your information
- Request restriction of processing
- Request data portability
- Withdraw consent at any time
Marketing Communications
You can opt out of marketing communications by:
- Clicking the “unsubscribe” link in our emails
- Adjusting your communication preferences in your account
- Contacting us directly at [email protected]
Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible. If you believe that a child under 16 may have provided us personal information, please contact us.
International Data Transfers
Teklo Space is operated from the United States. If you are located in regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information to a country that does not have the same data protection laws.
When we transfer personal data from the European Economic Area (EEA), United Kingdom, or Switzerland to locations outside these areas, we use approved data transfer mechanisms, such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for countries providing adequate protection
- Binding Corporate Rules where applicable
- Other lawful transfer mechanisms as required
Third-Party Links and Services
Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
For significant changes that materially alter your privacy rights, we will provide additional notice, such as:
- Email notifications (if we have your contact information)
- Prominent website announcements
- Login notifications when you access your account
Contact Information
If you have questions or comments about this Privacy Policy, please contact us at:
Teklo Space
Email: [email protected]
Address: 123 Innovation Drive, Silicon Valley, CA 94043
Phone: (555) 123-4567
Data Protection Officer
For inquiries specifically related to data protection, you can contact our Data Protection Officer at:
Email: [email protected]
Frequently Asked Questions About Privacy
What personal information does Teklo Space collect?
We collect information you provide directly (such as name, email, account details), information collected automatically (such as IP address, browser type, pages viewed), and information from third parties (such as social media platforms or analytics providers). This helps us provide and improve our services, personalize your experience, and communicate with you effectively.
How does Teklo Space use my personal information?
We use your information to provide space technology content and services, personalize your experience, process transactions, communicate with you about our offerings, improve our website, analyze usage patterns, comply with legal obligations, and protect our rights and those of our users.
How does Teklo Space protect my personal information?
We implement industry-standard security measures including encryption, access controls, regular security audits, and employee training. We also maintain physical safeguards at our facilities and limit access to personal information to authorized personnel only.
Does Teklo Space share my information with third parties?
We share information with service providers who help us operate our website and deliver our services. We may also share information in the context of business transfers (such as mergers or acquisitions) or when required by law. We do not sell your personal information to third parties for their own marketing purposes.
How long does Teklo Space keep my data?
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The specific retention period depends on the type of information and its purpose.
What are my rights regarding my personal information?
Depending on your location, you may have the right to access, correct, or delete your personal information, object to processing, request restriction of processing, and data portability. You can exercise these rights by contacting us or through your account settings.
How does Teklo Space use cookies?
We use cookies to remember your preferences, analyze how you use our space technology content, provide social media features, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings or our cookie consent tool.
Will I be notified if this Privacy Policy changes?
Yes, we will update the “Last Updated” date at the top of this page. For significant changes, we may also provide additional notice through email or website announcements.
How does Teklo Space handle data from international users?
If you’re accessing our services from outside the United States, your information may be transferred to, stored, and processed in the U.S. where our servers are located. We implement appropriate safeguards to protect your information when transferred internationally.
How can I contact Teklo Space about privacy concerns?
You can contact us by email at [email protected], through our contact form on the website, or by mail at our physical address listed in the Contact Information section. We take all privacy concerns seriously and will respond to your inquiry as soon as possible.
Conclusion
Your privacy is important to us at Teklo Space. We are committed to being transparent about our data practices and providing you with control over your information. By using our website, you agree to the terms outlined in this Privacy Policy.
Thank you for trusting Teklo Space with your personal information as we continue to pioneer the future of space technology.
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